Goods and services disputes | araglaw.co.uk

30/09/2025

Faulty products face recalls – these are your rights when things go wrong

If you've bought a recalled product, contact the manufacturer or retailer for guidance. You may be entitled to a repair, replacement, refund, or compensation—especially if the product caused harm.
24/06/2025

Flight delays and cancellations: What you need to know

Are passengers eligible for compensation and under which circumstances can they make a claim?
06/03/2025

Don’t take a gamble when it comes to online betting

ARAG Law answers key questions on checking if a betting site is legitimate and your legal options if your online gambling retailer won’t pay out.
08/01/2025

4 ways to escape your gym contract in the new year

Gyms are prepared for a New Year’s resolution rush and every January, millions of people rush to sign expensive gym membership contracts. But how fair are these contracts and can you terminate them if your situation changes?
08/02/2024

Your rights and responsibilities when selling a car

Selling a car can be tricky – get it wrong and you could find the buyer making a claim against you.
06/12/2023

Your consumer rights when it comes to smart meters

What rights do customers have with smart meter installation and claiming compensation if they have been overcharged?
19/01/2021

How to make business decisions ‘virtually’

Emma Peacock, Trainee Solicitor at ARAG Law, looks at what organisations need to know when making critical decisions without meeting in person.
16/10/2019

Your right to a refund for an unauthorised payment

If someone criminally inclined gets access to your bank or credit card details, you could see a lot of money disappear.
11/10/2019

Making complaints in restaurants and food outlets

Going out for a meal should be an enjoyable experience, but if it falls short of expectations you should be aware of your legal rights and how to exercise them. ARAG Law’s Samantha Jenkins explains.
26/04/2018

Your rights and options if you buy faulty goods

If you purchase goods which turn out to be faulty, you have the right to have them replaced or repaired, or just to get your money back.
20/04/2018

Vehicle servicing and repairs

Taking your car or vehicle to be serviced requires you to put trust in the garage or mechanic who is doing the work for you. However, you don’t need to rely on trust alone to get a fair deal.
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