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What we can help with

Goods & services disputes

If you have paid for a product or service, it is very frustrating when the seller or provider doesn’t hold up their end of the bargain. Here are a few different disputes that we could help with:

  • Disputes over faulty products

  • Disputes over poor service delivery

  • Disputes with builders

  • Disputes with online retailers

  • Disputes with car dealers

  • Disputes with utility providers

Professional services disputes

If you've paid for a professional service and the individual/company fails to deliver as promised, it can be incredibly frustrating. Here are some types of disputes we can assist with:

  • Disputes with solicitors

  • Disputes with architects

  • Disputes with financial advisers

  • Disputes with accountants

  • Disputes with surveyors

  • Disputes with auditors

  • Disputes with estate agents

  • Disputes with actuaries

  • Disputes with brokers

Property disputes

If you've purchased or leased a property and encountered issues due to the seller, landlord or neighbour it can be very frustrating. Here are some types of property disputes we can assist with:

  • Boundary disputes with neighbours

  • Disputes with nuisance neighbours

  • Disputes with landlords

  • Disputes over trespassing

  • Disputes with tenants

  • Damage to property

Holiday disputes

If you've booked a holiday and the experience doesn't match what was promised, it can be highly disappointing. Here are some types of holiday disputes we can assist with:

  • Disputes with travel companies

  • Disputes over delayed flights

  • Disputes over lost luggage

Will disputes

If you've encountered issues regarding the distribution of a loved one's estate, it can be very distressing, especially if the will terms are unclear or contested. We offer a range of solutions to help ease these kinds of disputes.

 

Legal expenses insurance (LEI)

If you have a commercial insurance policy this may include LEI cover. If so, your legal costs may be covered by that policy, subject to its terms and conditions. If you are unsure if your insurance policy includes LEI cover, we will check this with you.

 

Self-funding?

Unfortunately, we are unable to take on private instructions at the moment and can only work with customers who have legal expenses insurance.


What should I do next?


If you have legal expenses insurance with ARAG/DAS, please call us on the number listed in your policy. Alternatively, policyholders can request legal advice on a litigation and dispute matter here.